Effective Date: January 1, 2026​

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HAVNNE ("we," "us," or "our") is committed to protecting your personal data and respecting your privacy through a philosophy of transparency and minimalist data collection. This Privacy Policy explains how we collect, use, store, share, and safeguard your personal information when you interact with our website, place orders, engage with our global content, or otherwise use our services (collectively, the "HAVNNE Experiences").

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This Privacy Policy is prepared in strict alignment with the Jamaica Data Protection Act, 2020, and reflects the sophisticated data best practices commonly utilized by leading international beauty houses.

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Who We Are and How to Contact Us

HAVNNE is the primary data controller responsible for the security and management of your personal data. We have established dedicated channels to ensure your privacy inquiries are handled with precision and care.

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If you have comprehensive questions regarding this Privacy Policy or wish to formally exercise your legal rights, you may contact our team at: hello@havnne.com

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We encourage you to contact us directly in the first instance if you have any concerns regarding how your data is handled, allowing us the opportunity to resolve your query to your satisfaction.

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About This Privacy Policy

We may update this Privacy Policy periodically to reflect evolutions in our business operations, emerging legal requirements, or advancements in how we process personal data. Any updates will be published on this page with a revised effective date to ensure you are always informed of our current data standards.

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Our digital flagship may contain links to third-party websites or international social media platforms. If you follow those links, please note that those third parties operate under their own independent privacy policies; HAVNNE does not assume responsibility or liability for their independent practices.

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Information We Collect

The personal data we curate depends on the nature of your interaction with HAVNNE. In line with our minimalist intent, we only collect information necessary to provide an elevated service. This may include:

• Identity Data: Legal name, title, and account credentials (if applicable).

• Contact Data: Billing address, shipping address, email address, and telephone contact details.

• Financial Data: Necessary payment information required to facilitate secure transactions. Please note that payments are processed exclusively by PCI-compliant third-party processors (such as Stripe or PayPal) and are not stored on HAVNNE’s internal servers.

• Transaction Data: Comprehensive order history, payment status, returns, and customer service interactions.

• Technical Data: Internet Protocol (IP) address, browser type and version, device information, time zone settings, approximate geo-location, and device usage data.

• Usage Data: Detailed information regarding how you navigate and utilize our website and digital services.

• Marketing & Communications Data: Your explicit preferences regarding the receipt of brand updates and botanical insights from HAVNNE.

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We may also process aggregated or anonymized data for analytical purposes. If such data is ever re-combined with personal identifiers, it will be treated with the same protections as personal data under this policy. We do not intentionally collect sensitive personal data; should this become necessary for a specific service, we will provide formal notification and apply additional legal safeguards.

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How We Collect Your Personal Data

HAVNNE utilizes several refined methods to capture data:

• Direct Interactions: Information provided when you place an order, create a profile, subscribe to our marketing archive, complete forms, or correspond with our team.

• Automated Technologies: As you engage with our digital presence, we may automatically collect Technical Data through the use of cookies, server logs, and similar sophisticated technologies.

• Third Parties: We may receive information from verified third parties, including secure payment processors, data analytics providers, global delivery partners, and specialized marketing platforms.

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How We Use Your Personal Data

We utilize your personal data only where permitted by law and in pursuit of excellence. Primary uses include:

• To process, fulfill, and track orders, payments, refunds, and global deliveries.

• To manage sophisticated customer accounts and provide dedicated concierge support.

• To communicate essential updates regarding your orders or changes to our institutional policies.

• To personalize and elevate your user experience on the HAVNNE platform.

• To analyze website metrics to refine our product offerings and digital performance.

• To deliver marketing communications where you have provided explicit opt-in consent.

• To prevent fraudulent activity and ensure the structural security of our business.

• To ensure full compliance with Jamaican legal and regulatory obligations.

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Legal Basis for Processing

In accordance with the JDPA 2020, we process personal data based on one or more of the following legal grounds:

• Performance of a Contract: To fulfill our obligations to you (e.g., delivering a product).

• Compliance with Legal Obligations: To meet our statutory requirements in Jamaica.

• Consent: Where you have granted clear permission for a specific purpose (which may be withdrawn at any time).

• Legitimate Business Interests: To improve our services and protect our brand, provided these interests do not override your fundamental rights.

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Marketing Communications

Upon your explicit opt-in, we may send you curated marketing communications regarding new formulations, brand updates, or exclusive promotions. You may exercise your right to unsubscribe at any time via the link provided in our correspondence or by contacting us directly. Opting out of marketing does not affect essential service communications, such as order confirmations or security notices.

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Cookies

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What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help the website function properly and improve your browsing experience.

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How We Use Cookies

We use cookies and similar technologies to:

• Enable essential website functionality

• Remember your preferences

• Analyze website traffic and performance

• Improve and personalize your experience

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Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.

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Sharing Your Personal Data

HAVNNE maintains a strict policy of never selling your personal data. We share data only with trusted third-party partners essential to our operations, including:

• Payment Processors: Such as Stripe and PayPal, to ensure the highest level of transaction security.

• Logistics Partners: Global shipping and fulfillment providers.

• Technical Service Providers: Website hosting, cloud storage, and analytics platforms.

• Communications Platforms: Tools used to manage our marketing and customer support.

• Professional Advisors: Legal, regulatory, and financial auditors where required by law.

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All third parties are contractually obligated to protect your data and utilize it only for authorized, specific purposes.

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International Data Transfers

As a brand with global reach, some of our service providers may process data in territories outside of Jamaica. Where such transfers occur, we take rigorous steps to ensure your personal data is afforded a level of protection equivalent to that required under Jamaican law.

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Data Security

HAVNNE implements advanced technical and organizational measures to defend your personal data against unauthorized access, loss, or disclosure. While no digital transmission can be guaranteed as absolute, we utilize industry-standard encryption and safeguards to maintain the structural integrity of your information.

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Data Retention

We retain your personal data only for the duration necessary to fulfill the purposes outlined in this policy, satisfy legal or accounting requirements, and resolve potential disputes. Following this period, your data is securely deleted or anonymized.

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Children’s Privacy

HAVNNE is designed for an adult audience. We do not knowingly collect personal data from children under the age of 13. If we become aware of an accidental collection of such data, we will take immediate steps to purge that information from our archives.

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Your Rights

Under applicable data protection laws, including the Jamaica Data Protection Act, 2020, you have the right to:

• Access: The right to request a copy of the personal data we hold.

• Correction: The right to request the rectification of inaccurate or incomplete data.

• Erasure: The right to request the deletion of your data (subject to legal retention requirements).

• Objection/Restriction: The right to limit or object to how we process your information.

• Withdrawal of Consent: The right to revoke consent at any time where processing is consent-based.

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To exercise these rights, please contact hello@havnne.com. We may require verification of your identity to protect your security before fulfilling these requests.

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Changes of Purpose

We will only utilize your personal data for the purposes for which it was originally collected, unless we reasonably determine that a compatible secondary purpose exists. Should we need to use your data for an unrelated purpose, we will notify you and explain the legal basis for doing so.

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By utilizing the HAVNNE platform, you acknowledge that you have read and understood this Privacy Policy.