top of page

TERMS & CONDITIONS

Welcome to HAVNNE!

 

These Terms & Conditions outline your rights and responsibilities when navigating our digital website, purchasing our products, or engaging with our curated services. By accessing our site or finalizing an order, you agree to comply with these Terms. We invite you to read them with care.

​

General Information

Our mission is to provide high-quality, effective, and essential skincare products for all skin types.

  • Eligibility: By using our website or purchasing products, you confirm that you are at least 16 years old.

  • Personal Use: HAVNNE products are for personal use only. Buying products for commercial resale or redistribution is strictly prohibited.

  • Updates: We may update these Terms from time to time. If you continue to use the site after an update, it means you accept the new Terms.

​

Using Our Website

  • Usage: Our website and its content are for your personal, non-commercial use. You agree not to misuse the site or attempt to hack into any part of our systems.

  • Intellectual Property: All logos, photos, text, and product descriptions are owned by HAVNNE. You can use them for your own reference, but you cannot copy, share, or use them for business purposes without our written permission.

​

Orders and Payments

  • The Contract: An order becomes a binding contract once we send you a confirmation email.

  • Pricing: Prices are accurate at the time of listing but may change without notice. We provide a currency converter on the site for your convenience, but final totals are based on our standard pricing.

  • Security: Payment is required at checkout. We use secure partners like Stripe and PayPal to ensure your information is safe.

​

Memberships (if applicable)

  • Memberships or subscriptions may be available for discounted pricing or special promotions.

  • Membership benefits are personal and cannot be transferred or shared.

  • Memberships may auto-renew unless canceled by you before the renewal date.

  • You may cancel a membership at any time following the instructions provided in your account or via our contact page.

  • Any unused membership benefits are non-refundable after cancellation.

​

Product Information and Use

  • Instructions: Always follow the directions on the product packaging.

  • Results: Everyone’s skin is different. We are not responsible for reactions caused by allergies, sensitivities, or improper use of a product. We always recommend doing a patch test first.

  • Natural Changes: Because we use high-quality ingredients, some products may slightly change color or texture over time. This is normal and the product is still safe to use.

​

Shipping, Cancellations, and Returns

  • Disputes: You have 4 days after delivery to dispute an order, provided the product is unused and in its original packaging.

  • Damages: If a product arrives damaged, email hello@havnne.com within 48 hours with photos so we can send a replacement or refund.

  • Returns: Due to hygiene and safety, we cannot accept returns on products that have been opened or used.

  • Cancellations: You can only cancel an order if it hasn't been processed or shipped yet.

​

Promotions, Discounts, and Gifts

  • Discounts and gift offers may have expiration dates and specific rules.

  • We reserve the right to change or stop a promotion at any time.

  • If you return an order that came with a free gift, the gift must be returned as well.

​

Liability

HAVNNE provides this website and our products “as is.” We are not responsible for indirect losses or damages caused by incorrect use of a product or a failure to follow instructions. This does not affect your basic consumer rights.

​

Privacy and Communications

We handle your information according to our Privacy Policy, which follows the Jamaica Data Protection Act, 2020. By using our site, you agree to how we collect and use your data.

​

Disputes and Governing Law

These Terms are governed by the laws of Jamaica. Any disputes arising under these Terms will be resolved under Jamaican law.

If a court finds any part of these Terms invalid, the remainder will continue to apply.

​

Contact Us

For questions about your order or these Terms:

Email: hello@havnne.com

Phone: +1-876-312-6515

​

By using our website and placing an order, you agree to these Terms & Conditions.

bottom of page